Privacy Policy

Information we collect

We collect information you provide directly, including when you use our chat assistant or contact forms:

• Contact details: your name, phone number, and/or email address.
• Project details: information you give us about the service you want (for example the type and amount of material you need, such as fill dirt or septic sand, and whether you want delivery or pickup), including any location or address you provide for the job.
• Messages: the content of your chat conversation and any other messages you send us.

We may also automatically collect basic technical information such as your IP address, browser type, and pages visited, used to operate and secure the site.

How we use your information

We use this information to: respond to your inquiry; prepare quotes and schedule or perform the services you request; contact you about your request by phone, text message, or email; operate, secure, and improve our website and chat assistant; and meet legal obligations.

How we share your information

We do not sell your personal information. We share it only with:

• Service providers who help us run our business (for example, our website and chat platform provider ZXV Solutions, hosting, and communications tools), who may only use it to provide services to us.
• Legal and safety recipients when required by law or to protect our rights.

The categories of third parties we may share information with are: technology/hosting and chat-platform providers, and, where required, legal or governmental authorities.

Contact by phone, text, and email (your consent)

When you give us your phone number or email through the chat assistant or a form and agree to be contacted, you consent to receive calls, text messages, and emails from us about your request. Consent to receive texts or calls is not a condition of buying anything from us. Message and data rates may apply. You can opt out of texts at any time by replying STOP, and opt out of emails using the unsubscribe link.

Your choices and how to reach us

You may ask us to review, update, or delete the personal information we hold about you, or ask questions about this policy, by contacting us at:

• contact@northfloridafill.com
• (904) 614-9998

We will respond within a reasonable time.

Children

Our site and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Do Not Track

Our site does not respond to “Do Not Track” browser signals.

Changes to this policy

If we make material changes to this policy, we will update the Effective date above and post the revised policy on this page. Significant changes will be noted on this page.